Spassino Casino Privacy Policy

At Spassino we take your privacy seriously. This page explains what personal and technical information we collect, how we use it, how we protect it, and the rights you have as a user in Canada. Our aim is to be clear about data handling so you can make informed choices about your account and activity on our site.

Types of Data We Collect

We collect information you provide directly and data generated through your use of our services. This includes account details, payment and transactional records, device and connection information, and activity logs related to games, sessions, and support interactions.

Personal Data

Personal data may include your full name, date of birth, address, email, phone number, and verification documents used for identity checks. We use this information to create and verify accounts, process payments, and meet our internal compliance checks.

Technical Data

Technical data includes IP address, browser type and version, device identifiers, operating system, language settings, and log data. We use this to maintain site performance, prevent fraud, and provide a secure connection while you use our services.

Transactional Data

Transactional data covers deposits, withdrawals, betting history, wins and losses, bonuses claimed, and payment method details. This information is necessary to process transactions, resolve disputes, and provide customer support.

How We Use Your Information

We use collected data to operate and improve our services, process payments, verify identity, prevent fraud, and respond to support requests. We may also use aggregated, non-identifying data for analytics to improve site features and performance. We do not use personal data for marketing unless you have opted in.

Data Protection Practices

We protect data using standard security measures appropriate for online services, such as encryption for data in transit, access controls, and secure storage. Access to personal data is restricted to authorised staff and third-party providers who need it to perform services on our behalf.

Cookies and Tracking Technologies

We use cookies and similar technologies to enable core site functions, remember preferences, and provide analytics. You can manage cookie settings in your browser or in the site preferences. Disabling certain cookies may affect site functionality.

User Rights

As a user in Canada you have rights to access, correct, and delete personal information we hold about you, subject to applicable laws and our need to retain certain records for legal and operational purposes. You can also object to certain processing or request restrictions in line with privacy regulations.

Access, Correction and Deletion

To access, update, or request deletion of your personal data, contact our support team through the account settings or by emailing [email protected]. We will respond to verifiable requests and explain any limitations to deletion where retention is required for legal or security reasons.

Information Sharing and Third Parties

We may share information with payment processors, identity verification services, fraud prevention partners, and other service providers necessary to operate the site. All third parties are required to protect data and use it only for the purposes we specify. We do not sell personal data.

Privacy Policy Updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, communicated to you via your account or email. Continued use of our services after changes indicates acceptance of the updated policy.